For all the benefits of six-sigma, lean, JIT, etc. (and there are significant benefits,) you must not let the focus on efficiency drive out innovation and creativity.
This is particularly true for engineers who need dedicated time to work on new and different ideas.
The more you become obsessed with consistency and efficiency in operations, the more likely you are to be diverted from identifying and addressing new opportunities.
Do make sure that progress is being made on operational excellence, but also continue to encourage experimentation and new thinking. That is the lifeblood of your business.
Copyright 2018 Bob Legge
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