What leaders can learn from Wells Fargo, Uber, and Weinstein
Corporate culture is in the news due to the likes of Wells Fargo, Uber, and the Harvey Weinstein Company. CEOs, through their own behavior, set
Corporate culture is in the news due to the likes of Wells Fargo, Uber, and the Harvey Weinstein Company. CEOs, through their own behavior, set
I’ve seen a lot of companies with fairly generic values posted in conference rooms and other work spaces. You know, values such as “Fairness,” “Teamwork,”
Investing in people to develop and become better performers is important — as long as you are getting a good return on the investment. But
Back before culture surveys, attitude surveys, and engagement surveys, we used to have climate surveys, which were a way to measure the “climate” in an
I’ve been immersed in different cultures for the past couple weeks in Hong Kong, Bangkok, and Yangon, Myanmar. Some observations germane to leaders: These cultures
Oops! In last Monday’s email, I wrote that a 1000-foot runway (implementation plan) would be insufficient for a beautiful jet (corporate strategy) that requires a runway
This one is simple: If strategy and culture go head-to-head, bet on the culture. Here’s why: Too many leaders, especially those who are out to
When planning any sort of culture change, be aware that culture change often has an impact on customers and vendors. This is particularly true when
Your company has a culture. It’s the values and beliefs that cause certain behaviors. For example, if people are routinely late for meetings or if
Executives, and most of all, Chief Executives, need to be concerned about the information they are NOT hearing. There are many reasons why the information
There’s a lot of talk about innovation these days. Much of it is academic and lacks practical application. Here are three important tactics from my
I am working with three companies on their cultures, and regularly find misconceptions about what it takes to change or strengthen corporate culture. Additionally, while
There is a great story about Herb Kelleher at Southwest Airlines where “Fun” is one of the primary values. Apparently a customer didn’t like that
An article in Saturday’s Wall Street Journal about a high-school cross-country coach in suburban Syracuse was fascinating. His teams have won nine national titles in
Growing a business is not easy. The challenge is particularly acute for entrepreneurs who successfully launch a business, but soon find that the leadership style
Some corporate strategies fail because the strategy itself is flawed or non-existent. For example, former Kodak CEO Kay Whitmore told me in 2000 that no