What leaders can learn from Wells Fargo, Uber, and Weinstein
Corporate culture is in the news due to the likes of Wells Fargo, Uber, and the Harvey Weinstein Company. CEOs, through their own behavior, set
Corporate culture
Tag: Corporate culture
Do Your Company Values Do Anything For You?
I’ve seen a lot of companies with fairly generic values posted in conference rooms and other work spaces. You know, values such as “Fairness,” “Teamwork,”
When to Stop Investing in Poor Performers
Investing in people to develop and become better performers is important — as long as you are getting a good return on the investment. But
How's the Climate in Your Organization?
Back before culture surveys, attitude surveys, and engagement surveys, we used to have climate surveys, which were a way to measure the “climate” in an
Observations From Southeast Asia
I’ve been immersed in different cultures for the past couple weeks in Hong Kong, Bangkok, and Yangon, Myanmar. Some observations germane to leaders: These cultures
Turning Culture Into Competitive Advantage
Oops! In last Monday’s email, I wrote that a 1000-foot runway (implementation plan) would be insufficient for a beautiful jet (corporate strategy) that requires a runway
When Culture and Strategy Conflict
This one is simple: If strategy and culture go head-to-head, bet on the culture. Here’s why: Too many leaders, especially those who are out to
The One Thing Most Leaders Don't Know About Culture Change
When planning any sort of culture change, be aware that culture change often has an impact on customers and vendors. This is particularly true when
Escape Velocity for Cultural Gravity
Your company has a culture. It’s the values and beliefs that cause certain behaviors. For example, if people are routinely late for meetings or if
What Leaders Don't Know — But Should
Executives, and most of all, Chief Executives, need to be concerned about the information they are NOT hearing. There are many reasons why the information
3 Keys to Increasing Innovation
There’s a lot of talk about innovation these days. Much of it is academic and lacks practical application. Here are three important tactics from my
Culture Change: What Works…and What Doesn't
I am working with three companies on their cultures, and regularly find misconceptions about what it takes to change or strengthen corporate culture. Additionally, while
Do Values Matter?
There is a great story about Herb Kelleher at Southwest Airlines where “Fun” is one of the primary values. Apparently a customer didn’t like that
How to Build a Winning Team
An article in Saturday’s Wall Street Journal about a high-school cross-country coach in suburban Syracuse was fascinating. His teams have won nine national titles in
The Key to Stop Micromanaging
Growing a business is not easy. The challenge is particularly acute for entrepreneurs who successfully launch a business, but soon find that the leadership style
Why Strategies Fail
Some corporate strategies fail because the strategy itself is flawed or non-existent. For example, former Kodak CEO Kay Whitmore told me in 2000 that no