The new America’s Cup boats are high-tech catamarans that can exceed 40mph. The action is so fast and the crew needs to be so responsive and precise the skipper no longer gives commands – the crew must learn their roles and be in the moment, acting with split-second precision.
Google’s culture eschews hierarchical power where managers are obeyed simply because of their positions. Instead, power over subordinates comes from the quality of ideas and ability to persuade.
I know of a suburban town government where an entire layer of first line supervision has disappeared.
This is a trend – where managers who give orders are replaced by employees who make decisions and take action. It creates cultures that many find difficult to acclimate to, but I also have witnesses more and more people who find the traditional command and control culture even more difficult to accept.