Samsung is testing Apple’s ability to respond post-Steve Jobs. It is a reminder that every strategy must adapt to change and that a company’s resiliency is not just a key to surviving in today’s world, but a significant competitive advantage. Creating a resilient organization is the responsibility of top management. It is not a personnel program. Like any other key business strategy it requires considerable focus, planning and commitment from the top to be successfully successful implemented.
How important is resiliency to your organization? What specific steps are you taking to make it key part of your business strategy and to ensure successful implementation?