Innovation and continuous improvement keep operating processes efficient and effective, but too often management processes get neglected and they can cause significant problems during growth. What are management processes? Here are examples:
- Ongoing strategic thinking and business insights
- Strategic planning and periodic updates
- Operating plans and budgeting
- Goal-setting and accountability management
- Performance reviews
- Succession planning
- Recruitment and selection
- Training and development
- Review of rewards competitiveness
These don’t have to be sophisticated and best-practice based, but they do need to be sufficiently effective to help drive the business forward.
What you don’t want is for these to be forgotten or to be administrative exercises. Each one has a purpose. Make sure each process is “owned” by a person who will sharpen the focus on key outcomes and oversee improvements.
Copyright 2018 Bob Legge
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