A Forbes reporter called me, having found an article I wrote online about managing in a recession. If there’s one thing we know for sure about humans and change, they resist change that they do not control. Plus it adds to anxiety and stress levels. A downturn in the economy, especially one like we’re seeing now, will elevate stress levels everywhere – not just in those being laid off. So, what does that mean for management? Plenty. It’s important to communicate, and to show leadership. Leaders don’t hide in crisis – that only increases anxiety. Instead, leaders talk about the situation and focus on what IS in their control. Keep people focused on what’s important – priority setting is even more important now. The article that caught the Forbes reporter’s attention is here: http://www.leggecompany.com/Managing%20During%20the%20Recession.pdf
And here’s the Forbes.com piece: http://www.forbes.com/2008/10/16/tough-times-management-lead-careers-cx_mk_1016bosses.html