Listen Up!

During a heated election season, all the signs of weak communication and miscommunication are on full display.  One clear sign of a poor communicator is that he interrupts others.  In addition to being rude and disrespectful, it indicates someone who is not really willing to listen to others’ thoughts and ideas. 

In my 30 years of consulting, I’ve witnessed excellent leaders and weak leaders of very large companies as well as small organizations.  All of them communicate, but some do it much more effectively than others.  The very best leaders spend a large percentage of their time asking questions and listening, and a small percentage of their time talking.  Weak leaders, however, tend to do the opposite – they dominate discussion and regularly interrupt others.

You’ll learn a lot more by listening than by talking.  And there’s considerable research that says you can’t effectively do both at the same time.

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