Storms

Having spent most of last week in Rhode Island and Boston last week, I cut short my planned activities Friday morning to avoid the storm.  That was a preventive action. …

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Giving Thanks

I caught myself reflecting gratefully last week as I overlooked San Francisco from our hotel.  The view ranged from the Bay Bridge all the way to the Golden Gate.  I…

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Be More Weird

I was in Austin last week working with an international group on strategy.  One of the key discussion topics was the need for change and innovation in the organization.  Often…

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Diagnosing Conflict

Conflict in the workplace has three primary sources.  The first two are most common:  Disagreement over objectives and differences over alternatives.  For example, Democrats and Republicans agree that the “fiscal…

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Appraisal vs. Coaching

There’s a significant difference between appraising performance and coaching performance.  Appraisal is judging the past while coaching has to do with the future.  While both are important, only coaching will…

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Listen Up!

During a heated election season, all the signs of weak communication and miscommunication are on full display.  One clear sign of a poor communicator is that he interrupts others.  In…

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Resistance at the Top

The leader who is attempting to shift strategic direction faces three sources of resistance within their organization -- the broad employee base, middle managers, and senior managers.  Of the three,…

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What Do You Mean?

“We want to go from good to great,” a prospective client recently told me.  “That’s wonderful.” I remarked, “Can you tell me what in particular will be better when you’re…

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A Fresh Take

CEO turnover is high. Every week the Wall Street Journal reports on more turnover and that’s just at large companies. In most cases, the new CEO isn’t smarter or a…

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Why Apple is so Profitable

Steve Jobs leapfrogged the competition in computers, music, animated film, cell phones and tablets by developing a distinctive strategy, not by focusing on improving operational effectiveness. Business strategy is all…

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The Crab Pot

It’s been interesting to watch the rise and fall of various candidates in Iowa this Fall. One candidate will soar in the polls only to be attacked by the other…

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Managing By Opinion

In some leadership groups, opinions appear to be more important than facts.  I've seen senior management groups where an executive's in-depth knowledge and experience is over-ruled by opinions from other…

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Preparing for Growth

Many of the strategic plans I see these days aren't strategic at all -- they don't address business strategy.  Instead, they focus almost exclusively on annual objectives, projects or tasks…

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If You Must Downsize: How to Maximize Return on People

Downsizing may reduce costs, but it won't increase your return on people. In fact, layoffs usually have a negative impact on productivity, morale, employee satisfaction, external reputation, and even the quality of your workforce. It doesn't have to be that way. Follow these tips to overcome the negatives and get a greater return.

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Hope Wins

People want to believe.  They want to know what their leaders see for the future.  They want to be a part of something bigger than themselves, but they want also…

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Return on People

The theme of this new blog is "return on people".  Every management needs to increase the value of people faster than the rising costs of employment.  People today drive nearly…

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