Back-in-the-Day Management Techniques

Henry Ford said, “Why is it, that when I ask for a pair of hands, a brain comes attached?”  Management tools developed in Ford’s day are still mostly what’s used today.  They’re good at making people obedient and compliant, but they discourage innovation and creativity and do nothing to engender commitment and motivation.  And in a world where intellectual capital – what’s in the heads of employees – is what drives value, that’s a major problem.  If you want a higher return-on-people, you must learn at least a few of the new management approaches that encourage creativity and innovation while still holding people accountable for results. 

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