What leaders can learn from a champion equestrian
I find it fascinating to watch excellent coaches and I saw a master at work over the weekend. It was a horse eventing clinic run
I find it fascinating to watch excellent coaches and I saw a master at work over the weekend. It was a horse eventing clinic run
Remove governors for a faster company. http://ow.ly/xwxx0
Organizations no longer need or want governors. http://ow.ly/xwxlZ
How organizations make it difficult for people to work. http://ow.ly/xwx1P
Governors don’t belong in fast organizations. http://ow.ly/xwwgn
Golf carts are equipped with governors to keep the cart from going too fast. I think many organizations have governors too, designed to keep employees
One day a lily pad appeared on the surface of a pond. The next day there were two lily pads. On the third day there
In the cable industry, the final mile is connecting the cable system to customers’ homes. It is the most costly part of the entire system,
Every year, for the past 14 years, I have read a biography of a famous musician or composer. As I read each book, I listen
Last month I wrote about the three key factors of successful strategy implementation: A distinctive strategy, effective leadership, and a sharply-focused organization. Of the three,
The Vail condo I’ve been to a few times has a large hand-lettered sign in the garage that reads, “Wait for me, for I am
One of the first mistakes a new manager makes is to use just one data point or one input to come to a conclusion. It
Why innovation is the answer to growth plateaus http://bit.ly/1i2urja
How smart companies handle a growth plateau http://bit.ly/1i2urja
What to do when growth hits a plateau http://bit.ly/1i2urja
How weak companies react to a growth plateau http://bit.ly/1i2urja
Companies of all sizes go through growth curves: Times of healthy growth followed by a leveling-off and a growth plateau. It has happened, for example,
A hot corporate fad, the Wall Street Journal reports, is paying CEOs incentives to do succession planning. The reason is that new CEOs fail at
An important leadership task is to create a strategic vision that is compelling and engaging. This is enormously important to building accountability and a culture
The Wall Street Journal ran an article last week about GM’s faulty ignition switch and how bad news doesn’t get to top leaders quickly, or
A key to market leadership, strategic planning, and strategic management is to have a distinctive strategy. Organizations with the same strategy are forever competing on
We live in a world that is populated by factions and special interests. By focusing on one side, Fox News has become highly successful, so
You must have all your senior on-the-same-page or your strategy implementation will be weak. Here’s how to make that happen. [youtube=http://www.youtube.com/watch?v=_5IKwKhXXCA&w=560&h=315] See all my videos
The internet and the speed of business is changing how companies manage functions and people. the idea that an organization is like a machine where
Most strategies fail to achieve their objectives. The problem is rarely the strategy and usually a weak implementation. Successful implementation requires far more than an
I’m finding that executives in most companies are running flat-out these days. Many of the companies who contact me say their executives simply don’t have
In business strategy, navigating change is of paramount importance. Every strategic plan requires changes in how the organization must perform, and no strategy is implemented
Just in the past week: A director in a nationwide software implementation company told me how her people were deeply stressed by overly-demanding work and
Business strategy is dependent on leadership skills to guide development and successfully implement. These leadership skills focus the organization on the strategy, continually energize people,
The Olympics were successful with a gracious host, a welcoming city, and the torch burning brightly signifying harmony, goodwill, peace, friendship and hope. Then, less
A key to business strategy implementation is navigation. Knowing where you are, how far you have traveled, and how much further you must go. On
Recently, there’s been a lot written about how bad performance reviews are. I agree. In fact, the traditional performance review is perfectly designed to deflate
When implementing a strategy, it is imperative to adapt to conditions. In most cases, this means not following the plan, but improvising to adjust to
I believe that criticism is one of the lowest level skills–because anyone can do it. And criticism has little value for a supervisor or manager
In business strategy, determining your strategy is setting the course to achieve the vision and strategic objectives. After setting your mission and vision, you need
In healthy organizations, there is openness, trust, and a focus on achieving shared outcomes. There is no need for anonymity in 360-degree feedback or employee
Business strategy begins with mission and vision–the destination. The strategy, and how you implement it, depend on knowing where you are going and what you
*How to Fix a Negative Mentality at Work* #boblegge Rochester, NY carries a negative mentality—“that won’t work,” “we’ve tried that before,” “nothing is going to
In leading strategy, it’s important to have working definitions of the terms. Different people have different definitions for words such as “goal” and “objective,” and
My mentor, consultant and author Alan Weiss, has a 1% principle. It goes like this: If you (or your organization) improve by just 1% each
Here is the first of my new 8-part video series highlighting key elements of corporate strategy and tactics, and comparing them to sailing strategy and
It’s inertia – it’s the belief that it will continue forever, or at least a long time. Success makes one feel cocky and self-important. And
In the cable industry, the final mile is connecting the cable system to customers’ homes. It is the most costly part of the entire system,
Some corporate strategies fail because the strategy itself is flawed or non-existent. For example, former Kodak CEO Kay Whitmore told me in 2000 that no
This is a very good week for reflection—looking both backward and forward. We spend most of the year caught-up in activities and plans and the
Like most leaders, you are probably concerned about attracting, cultivating, and retaining good talent. You want to be confident that the right capabilities are on
When launching a new strategy or change, the last thing you want to do is announce it to the full organization. That’s why major capital
Yesterday the Green Bay Packers, down 26-3 at halftime, came back to stun the Dallas Cowboys 37-36. It wasn’t a fluke—the New England Patriots have
[youtube=http://www.youtube.com/watch?v=pxYnDKLv0eg&w=560&h=315]
With three minutes to go in the game, and his team leading by 30 points, Denver Broncos quarterback Peyton Manning is studying and discussing game
When I was a kid we would play ‘horse’ with a basketball. One strategy was to take shots we knew we could make (“lay-ups”)and to
5 Ways To Accelerate One’s Career and Be Promoted This week’s Forbes blog post with Dorie Clark.
Microsoft jettisoned its version of “rank and yank” last week; a practice of forced rankings that resulted in internal power struggles and unhealthy competition. Leave
Organizations try lots of ways to increase teamwork among their top group, from team-building exercises and ropes courses, to training and outings. In most cases,
One doesn’t drive a car by looking in the rearview mirror, so why do that with performance reviews? When a manager emphasizes mistakes, shortfall, weaknesses,
If you want more employee engagement, here are key points: It is relatively easy to get acceptable performance through fear or incentives. But you won’t
Here’s what we know from decades of research: You cannot motivate anyone; they must motivate themselves. Extrinsic motivation (commands and incentives) is weak and fickle;
Candid, honest feedback about performance is all too rare in most organizations. The reluctance to talk to a subordinate about poor performance, the ‘grade inflation’
Whether you are politically for or against Obamacare, there can be no dispute about the implementation failure surrounding the $400 million website portal that was
As the fourth quarter begins, many companies are preparing for another round of performance reviews. You know, the administrative exercise that nobody likes. The problem
How much of your time do you spend in meetings? Probably too much. Many organizations can cut their meetings 75-90% without missing a beat. Here
When the smell of melted cheese in Starbuck’s new breakfast sandwiches began to overwhelm the aroma of fresh coffee in his stores, Howard Schultz made
The world is full of people who will tell you that you cannot do something. It’s a trait of bureaucracy. But can also be a
In the fourth century BC, the Stoics lived in a tightly-controlled society. They weren’t able to change the conditions they lived in, so they changed
We are likely to see a lot of job changing when the economy finally recovers. All the signs are there including a high percentage of
Several years ago I participated in a panel discussion with Hillary Clinton and afterwards I had a few moments to talk with her. What impressed
We had intended to sail across Lake Ontario into Canada last week, but the weather and waves were not good, so we changed course for
Here’s how it often goes: The strategy session is done. The new strategy is compiled in binders and distributed to senior management. The binders make
The manager was frustrated. “I’m losing my skills,” he said, “I’m not growing here. The challenges are routine and they’re not willing to invest in
Let’s say you need to change your strategy, make an acquisition, introduce a new IT system, or any other important change. How can you set
Many of the famous classical composers were excellent at improvisation. Mozart for example, would ask an audience for a few musical notes, then sit at
The success of your strategy depends heavily on the quality of your talent, particularly in key positions. Reed Hastings, CEO of Netflix, says the best
The chief financial officer and I were discussing our objectives and moving ahead with coaching when she stopped, leaned forward, and said, “I know what
How a leader handles setbacks has an enormous impact on the people and culture of an organization. It is, of course, upsetting when expected performance
For thirty years I’ve observed executives in interviews and meetings, during presentations, at social events, and so on. From the beginning I’ve been impressed with
I’ve been writing, consulting, and coaching on accountability for a long time, and it’s difficult to ignore examples in the news to compare and contrast
Over the past two weeks I’ve had four different company presidents tell me that their managers are good at following action plans, but not so
1. Give them a jerk for a boss 2. Announce a layoff 3. Focus them on routine tasks instead of business results 4. Don’t tell
Most strategies fail to achieve their objectives. The problem is rarely the strategy and usually a weak implementation. Successful implementation requires far more than an
During détente back in the days of Gorbachev, a group of Russian diplomats was taken to an American supermarket. Contrary to the expectations of the
These are proven techniques to make succession planning effective, based on my 30+ years of advising scores of companies. The leader needs to be the
My Forbes.net blog post with Harvard Business Review and Forbes.com writer Dorie Clark last week addressed the two core elements of successfully implementing a strategy
I’m catching up on all the sailing magazines that have piled up since Fall, and preparing for another sailing season. My boat is ready to
Formulating a new strategy can be hard work, but it’s not nearly as difficult as implementing a strategy. That’s because implementing the strategy requires mobilizing
Boatyards are busy places in the Spring. Every year I see people all having the same goal, to launch their boats, but with different styles:
What a week. The Boston marathon, the Texas explosion, letters sent to government officials with ricin. The bright side was the willingness of people to
Here’s one to watch: The new pope has launched a major change initiative to revise the Roman Curia’s constitution. So far Pope Francis has made
McDonalds told franchisees last month that “service is broken.” Rude employees, slow service, and a chaotic environment don’t lead to a good customer experience. No
How to Create a Compelling Vision Vision statements should be compelling. They should paint a clear, vivid description of the organization in the future —
Vision and Accountability The qualities of outstanding leaders, those respected by the people they lead, have been detailed by thought-leaders over and over through the
In every major sport, the best teams enter a playoff to determine the overall winner. In the case of NCAA Men’s Basketball, that’s 64 teams,
It’s amazing how halftime can completely change a game. How many times have we seen Bill Belichik’s team, after a mediocre first half, come out
In Philadelphia over the weekend I saw a Beatles tribute band backed up by the Philadelphia Pops. The concert was great, but what really struck
It doesn’t matter if you’re in a small firm or large company, you cannot tolerate repetitive mistakes or having to regularly redo a subordinate’s work.
We all spend far too much time in presentations that are unfocused and too heavy in detail. Implement these principles for presentations in your organization
The sequestration issue is the latest in a series of economic/governmental crises that have marked the current administration’s tenure. This blog is about strategy implementation,
One of the key elements to making a strategy work is effective leadership to maintain focus throughout the implementation. We’ve all heard that strategy is
Setting different cultures and leadership styles aside, here are fundamentals that work in any situation to improve employee accountability:1. First, design jobs for results, not