What Nobody Tells You about Consistency and Efficiency For all the benefits of six-sigma, lean, JIT, etc. (and there are significant benefits,) you must not let the focus on efficiency drive out innovation Read More »
Excellence at Work Being excellent and efficient at getting things done is good. It’s what effective managers do. Being excellent at deciding which things to get done is Read More »
How to Address Resistance to Accountability (or to any change) Last week I heard from a teacher in the Boston area in response to my piece about accountability. She said, “Wow! This is what I Read More »
Do You Have An Accountability Absence? A significant challenge for management today is accountability. You must count on people doing what is expected of them, and doing it on time. Read More »