How to avoid major problems in your organization One day a lily pad appeared on the surface of a pond. The next day there were two lily pads. On the third day there Read More »
Strategy and The Final Mile In the cable industry, the final mile is connecting the cable system to customers’ homes. It is the most costly part of the entire system, Read More »
What Duke Ellington can teach business about innovation Every year, for the past 14 years, I have read a biography of a famous musician or composer. As I read each book, I listen Read More »
How successful leaders implement strategy Last month I wrote about the three key factors of successful strategy implementation: A distinctive strategy, effective leadership, and a sharply-focused organization. Of the three, Read More »
How leaders balance strategies and tactics The Vail condo I’ve been to a few times has a large hand-lettered sign in the garage that reads, “Wait for me, for I am Read More »