How to avoid major problems in your organization
One day a lily pad appeared on the surface of a pond. The next day there were two lily pads. On the third day there were four lily pads, on…
Strategy and The Final Mile
In the cable industry, the final mile is connecting the cable system to customers’ homes. It is the most costly part of the entire system, and in many ways the…
What Duke Ellington can teach business about innovation
Every year, for the past 14 years, I have read a biography of a famous musician or composer. As I read each book, I listen to their music and how…
How successful leaders implement strategy
Last month I wrote about the three key factors of successful strategy implementation: A distinctive strategy, effective leadership, and a sharply-focused organization. Of the three, only leadership provides the traction…
How leaders balance strategies and tactics
The Vail condo I've been to a few times has a large hand-lettered sign in the garage that reads, "Wait for me, for I am your leader." It's funny, but…