Here’s what we know from decades of research: You cannot motivate anyone; they must motivate themselves. Extrinsic motivation (commands and incentives) is weak and fickle; only intrinsic motivation (coming from…
Candid, honest feedback about performance is all too rare in most organizations. The reluctance to talk to a subordinate about poor performance, the ‘grade inflation’ inherent in performance reviews, and…
Whether you are politically for or against Obamacare, there can be no dispute about the implementation failure surrounding the $400 million website portal that was to be one-click access to…
As the fourth quarter begins, many companies are preparing for another round of performance reviews. You know, the administrative exercise that nobody likes. The problem isn't with the concept, but…