When technical skills are insufficient
A Wall Street Journal article last week caught my attention. It cited both surveys and industry discussion groups that have identified “soft skills” as a
Monthly Archives: September 2012
Month: September 2012
The Skills Needed to Survive Change
Kodak is a prime example of a dinosaur that thrived as long as the environment stayed the same, but did not have the skills to
Diagnosing Conflict
Conflict in the workplace has three primary sources. The first two are most common: Disagreement over objectives and differences over alternatives. For example, Democrats and
Appraisal vs. Coaching
There’s a significant difference between appraising performance and coaching performance. Appraisal is judging the past while coaching has to do with the future. While both
Listen Up!
During a heated election season, all the signs of weak communication and miscommunication are on full display. One clear sign of a poor communicator is