Month: March 2012

Fuzzy vision problem

Early in my consulting career, I worked extensively with Wilson Sporting Goods. One day I interviewed an elderly gentleman who was the wood head designer.

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What Do You Mean?

“We want to go from good to great,” a prospective client recently told me.  “That’s wonderful.” I remarked, “Can you tell me what in particular

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Actions and Emotions

The reaction of Afgans to the treatment of religious materials is alarming but it clearly illustrates two points affecting organizational behavior: Emotion is at least

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A Fresh Take

CEO turnover is high. Every week the Wall Street Journal reports on more turnover and that’s just at large companies. In most cases, the new

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